Cookie Policy

1. Who we are

GiftTrax is operated by Third Eye Lab Ltd. In this Cookie Policy, “GiftTrax”, “we”, “us” or “our” means Third Eye Lab Ltd as the operator of the GiftTrax website and services.

2. What cookies are

Cookies are small text files placed on your device when you visit a website. They help websites work properly, improve security and performance, remember your preferences, and provide information about how a website is used.

Similar technologies, such as pixels, tags, scripts, local storage and embedded tools, can perform similar functions. In this Cookie Policy, we refer to these collectively as “cookies” unless the context requires otherwise.

3. How we use cookies

We use, or may use, cookies and similar technologies to:

• make the website work properly and securely;
• remember your cookie preferences;
• support forms, order journeys and website functionality;
• support secure checkout and payment processing;
• help protect the website from misuse, spam or fraud;
• understand how visitors use the website so we can improve performance, content and user experience;
• support embedded content, such as audio previews, video previews or other media;
• measure the effectiveness of marketing activity, where relevant and where consent has been given.

We only use non-essential cookies where they are in place on the website and where the required consent has been obtained.

4. Types of cookies we use

Strictly necessary cookies

These cookies are needed for the website to operate properly. They may be used for core functions such as page navigation, security, network management, checkout, fraud prevention, form submission, payment processing and remembering your cookie preferences.

Because these cookies are essential to provide the website and services you request, they do not usually require consent.

Analytics or performance cookies

These cookies help us understand how visitors use the website, such as which pages are visited, how users move through the site, and whether parts of the website are working effectively.

We use this information to improve our website, user experience, content and services. These cookies are not essential and should only be used where you have given consent./p>

Functionality cookies

These cookies allow the website to remember choices you make and support enhanced features, such as saved preferences, embedded media, audio previews, video previews or form-related functionality.

Some functionality cookies may be essential to provide a feature you have requested. Others may require consent, depending on their purpose and how they operate.

Marketing cookies

These cookies may be used to measure the effectiveness of advertising campaigns, understand how visitors arrive at our website, or help deliver more relevant advertising on other platforms.

GiftTrax only uses marketing cookies where they are actually in place on the website and where you have actively consented to them.

5. Consent and managing your preferences

When you first visit our website, you may be shown a cookie banner or preference tool that allows you to accept or reject non-essential cookies.

Strictly necessary cookies may be used without your consent where they are essential to provide the website or service you have requested.

Analytics, functionality and marketing cookies that are not strictly necessary should not be set unless and until you have made a valid choice to allow them.

You can change your cookie preferences at any time through the cookie settings tool on our website, where available. You can also control or block cookies through your browser settings.

Please note that blocking some cookies may affect how parts of the website work. For example, certain forms, checkout features, embedded previews or preference settings may not function as intended.

6. Third-party services

Some cookies may be set by third-party services that help us operate, improve or secure the website.

Depending on the final configuration of the website, these may include services used for:

• secure payment processing;
• website analytics;
• embedded audio or video content;
• form functionality;
• spam prevention and security checks;
• email or enquiry management;
• advertising or campaign measurement.

GiftTrax uses CanDo / Elavon in connection with payment processing. Payment-related cookies or similar technologies may be used where necessary to support secure checkout, payment authentication, fraud prevention or transaction processing.

Third-party providers may process information collected through their cookies in accordance with their own privacy and cookie notices. Where personal data is involved, more information is provided in our Privacy Policy, including how we share data with trusted service providers and how international transfers may be handled.

7. Cookies used on our website

The table below sets out the cookies and similar technologies used on the GiftTrax website.

This table should be reviewed regularly and updated whenever website tools, payment providers, analytics services, embedded media, forms, advertising tools or consent platforms change.

We aim to keep this table accurate and up to date. However, the exact cookies in use may depend on the final website build, cookie consent platform, payment setup, embedded media tools and analytics configuration.

8. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes to our website, the cookies we use, legal requirements, third-party services or business operations.

The latest version will always be published on this page.

Last updated: June 2026

9. Contact us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us using the details below.